holiday inn provided a cozy and clean room with comfortable beds. the location was perfect, close to malls and bakeries, making it easy to grab treats. i really appreciated the warm help from the staff, especially at the front desk. the outdoor pool was a lovely place to unwind after a long day.

recommend

The room was surprisingly spacious, way bigger than I expected! It also had a nice view which was a great bonus. Everything was clean and in order. The bed was super comfy. It was also cool that we were near the elevators, making it easy for my dad, who’s PWD. Perfect for relaxing after a busy day!

1. Cozy clean room
2. Warm efficient help
3. Great outdoor pool

1. Issues with Wi-Fi

A simple breakdown of my experience

I was delighted with the spacious room and the wonderful accessibility features tailored for my dad, a PWD. The staff were incredibly accommodating, especially in assisting with our parking needs. Plus, being connected to a mall made meals and shopping super convenient. A good experience overall, just needing slight improvements.

The breakfast spread offers a notable variety and is much better than what you typically find in hotels of the same chain, with decent options for families and kids. The connections to Robinson Mall provide an excellent opportunity for shopping and dining without needing to venture far, enhancing the overall staycation experience.

The musty smell in the elevators can be overwhelming and sticks around in the rooms, making it uncomfortable despite the otherwise decent cleanliness. Room service takes an eternity. sometimes follow-ups are needed just to get basic requests like extra water or cleaning. The elevators are slow and prone to odd behavior, which might leave you standing around, waiting longer than you'd like, especially during busy peak hours with events happening in the hotel. Some rooms are showing their age, needing a fresh coat of paint and updates to the older furnishings for a more comfortable experience.

The Holiday Inn provided a spacious Premium King Room that was both clean and comfortable. The staff was exceptionally friendly and helpful, accommodating my early check-in request without any hassle. The breakfast spread was varied, offering good quality options including local dishes and international favorites, which prepared me well for my business meetings. Its location next to Robinsons Galleria made it convenient for shopping and dining.

The elevators were slow and could use an upgrade.

I stayed for 1 night and had a great experience. The room was spacious and clean. Staff were friendly and helpful. The location is convenient, connected to a mall. Breakfast had good options.

Had an awesome time with my friends! We made the most of the hotel's great location, hitting up the ice skating rink and the IMAX theater at SM Megamall nearby. Our room was cozy, and the breakfast options were solid. Pro tip for future guests, it can get busy, so plan your meals early to snag a good spot!

One downside was the cleanliness. we found some glass shards near furniture, which was concerning, especially with kids around. It's definitely something the hotel should address.

This hotel suits me perfectly, providing comfortable rooms, free Wi-Fi, and a 24-hour reception. The staff assisted me the first time I visited, guiding me where I needed to go. I’m returning for a holiday!

i recently stayed at this hotel and it exceeded my expectations! the location is perfect, right above robinsons galleria, making shopping super easy. the staff were friendly and the buffet breakfast had plenty of options to choose from.

the air conditioning needed repairs.

great breakfast but busy location

The breakfast options were quite diverse and tasty, making it a highlight of our mornings. Additionally, the staff were attentive and eager to assist us with our requests. I also enjoyed the lovely pool view from our room, a perfect backdrop for relaxation.

The location, while central, was a bit inconvenient due to heavy traffic that slowed our travels.

I thoroughly enjoyed the spaciousness of my room which gave me ample room to move around comfortably. The hotel's accessibility to Robinsons Galleria made shopping and dining convenient, ensuring I didn’t have to venture far for anything I needed.

Elevators could be updated for quicker access.